Billing
1. Invoice from physical stores:
The invoice for purchases made in physical stores must be requested via the following WhatsApp message, within the month in which the purchase is made, attaching:
- Photo of your purchase receipt
- Tax data
- Use of CFDI
- Method of payment
Polanco / CDMX 477 159 4869
Altavista / CDMX 477 180 7801
Guadalajara 477 554 0303
Monterrey 477 139 4594
León / Factory 477 130 4118
León / Panorama 477 132 8484
León / Outlet 477 554 0345
San Miguel de Allende 477 131 1921
Queretaro 477 394 5772
2. Online purchase invoice.
The invoice must be requested by sending it to WhatsApp 477 554 0314 , the following data:
- Order number
- Tax data
- Use of CFDI
- Method of payment
Online purchases are billed directly from the factory. You will not be able to generate your invoice in our online billing system because these orders require a separate administrative process.
The purchase will be invoiced on the day the merchandise is shipped; invoices are not issued in advance of the shipment date.
For production orders, you must request an invoice on the day of payment.
3. If you do not request your invoice within the month in which you made your purchase, it will no longer be issued.